Terms of service

Terms of service

Welcome to Chyan Homes. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General Conditions

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. Chyan Homes reserves the right to refuse service to anyone for any reason at any time.

2. Product Information

We make every effort to display product details, descriptions, and images as accurately as possible. However, slight variations in color, texture, or finish may occur due to lighting, screen settings, or the handmade nature of certain products. Such variations are not considered defects.

3. Pricing & Availability
  • All prices are listed in INR (₹) and are subject to change without prior notice.

  • Product availability is not guaranteed and may change at any time.

  • We reserve the right to limit quantities or discontinue any product without notice.

4. Orders & Payments
  • Orders are confirmed only after successful payment.

  • Payments are processed securely through trusted third-party payment gateways.

  • Chyan Homes is not responsible for payment failures caused by technical issues or bank-related delays.

5. Shipping & Delivery

Delivery timelines are estimates and may vary based on location, courier partner, or unforeseen circumstances. Chyan Homes is not liable for delays caused by logistics partners, natural events, or force majeure situations.

6. Returns & Exchanges
  • We follow a no return policy.

  • Exchanges are accepted only in cases where a wrong or defective product is received.

  • An unboxing video is mandatory to process any exchange request.

  • Exchange requests must be raised within 24 hours of delivery.

Please refer to our Return & Exchange Policy for complete details.

7. Intellectual Property

All content on this website, including images, text, logos, graphics, and designs, is the property of Chyan Homes and is protected by applicable intellectual property laws. Unauthorized use or reproduction is strictly prohibited.

8. User Conduct

You agree not to misuse the website or engage in any activity that may harm the platform, its users, or its operations. Any unlawful or abusive behavior may result in termination of access.

9. Limitation of Liability

Chyan Homes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

10. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice. Changes will be effective immediately upon posting on the website.

11. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of Surat, Gujarat.

12. Contact Information

For any questions regarding these Terms of Service, please contact us:

Office / Warehouse Address:
Blue Bells, Vaishnavdevi Road, Jahangirabad, Adajan, Surat, Gujarat

Email: Hello@chyanhomes.com
Contact Number: +91 84859 03211