At Chyan Homes, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

• Personal details such as name, email address, phone number, and shipping address

• Billing and payment information (processed securely via trusted payment gateways)

• Order details and purchase history

• Technical data such as IP address, browser type, and device information

2. How We Use Your Information

We use your information to:

• Process and deliver your orders

• Communicate order updates, shipping details, and customer support responses

• Improve our website, products, and services

• Send promotional emails or updates (only if you opt in)

• Prevent fraud and ensure secure transactions

3. Data Security

We take appropriate technical and organizational measures to protect your personal data. Your information is stored securely and is accessible only to authorized personnel. Payment details are encrypted and handled by secure third-party payment gateways.

4. Sharing of Information

We do not sell or rent your personal information. Your data may only be shared with:

• Shipping and logistics partners for order delivery

• Payment service providers for secure transactions

• Legal authorities if required by law

All third parties are obligated to keep your information confidential.

5. Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us understand user behavior and improve website functionality. You can disable cookies through your browser settings if you prefer.

6. Your Rights

You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data (subject to legal requirements)

• Opt out of promotional communications at any time

7. Changes to This Policy

Chyan Homes may update this Privacy Policy from time to time. Any changes will be posted on this page with immediate effect.

8. Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us:

Office / Warehouse Address:
Blue Bells, Vaishnavdevi Road, Jahangirabad, Adajan, Surat, Gujarat

Email: Hello@chyanhomes.com

Contact Number: +91 84859 03211